What is Reshop?
My Reshop Account
- I’m having trouble verifying my email in the Reshop app
- I'm having trouble verifying my phone number in the Reshop app
- I’m having trouble confirming my name, home address and date of birth
- I’m having trouble connecting my card to my Reshop account
- I’m having trouble connecting my bank account to my Reshop account
- Why am I being asked to update my bank connection?
My Reshop Card
- How to add funds to your Reshop Reloadable Card
- Reshop Card Frequently Asked Questions
- What is the Reshop Reloadable Card?
- How do I access my Reshop Card?
- Where can I find my Reshop Card balance?
- How can I spend more than my available balance?
Refunds
- Why am I being charged for my Refund?
- Why Is My Item Not Eligible for Return?
- Why was my Reshop refund not approved?
- I haven't received my refund in my bank account
- Sending a Refund to Your Debit Card: Fees and Timing
- Why was my refund less than the original item value?
Returns
- What is the Non-Shipment Charge?
- What if I’ve opened or used the items or they are damaged?
- Can I return my items in store?
- How much does return shipping cost?
- I have shipped my items already, why am I still receiving shipping reminders?
- My item(s) have been lost in the post