What is Reshop?
My Reshop Account
- I’m having trouble verifying my email
- I'm having trouble verifying my phone number
- I’m having trouble adding my backup payment method
- I need to update my email address or mobile number
- I need to change my name or correct my date of birth
- Where can I find the Reshop Consumer Terms and Conditions?
Refunds
- How do I complete my refund or add my backup payment method?
- Can I cancel my refund?
- How long will my refund take?
- Why am I being charged for my Refund?
- How do refunds to my original payment method work?
- Why wasn't my Reshop-powered refund approved?
Returns
- What if I can't ship my return by the due date?
- What is the Unreturned Item Charge?
- Can I Keep Some Items & Update My Return?
- I have shipped my items already, why am I still receiving shipping reminders?
- My item(s) have been lost in the post
- Where can I find my shipping label or QR code?