You can complete your Reshop-powered refund experience and add your backup payment method using your web browser. No app is required.
Complete your refund
If you're completing your refund request or need to sign back in, start here:
👉 Log in to continue your refund
Follow the prompts to verify your details and complete your refund request.
Add or update your backup payment method
If you're asked to add or update your backup payment method, use this link:
👉 Add your back up payment method
Your backup payment method helps ensure your return is completed as expected. If a refund reversal is required, it will be charged to this payment method.
Tips for a smooth experience
💡 Use an up-to-date version of Chrome, Safari, Edge, or Firefox for the best experience.
💡 Complete the process in one session where possible. If you close your browser, you may need to sign in again.
💡 For your security, only enter your payment details using the official Reshop webpage. We'll never ask for your card details by email or chat.
Still need help?
Contact our Customer Service Team and we’ll be happy to assist.