If you've already shipped your items but are still receiving shipping reminders, here's what you need to know.
Sometimes, it can take 24 to 48 hours for tracking information to update. If you recently shipped your item(s), you can disregard the reminder while the tracking information updates.
If it has been more than 48 hours since you shipped your items and you're still receiving reminders, please contact our support team. We'll review your return status and help determine the next steps.
If your retailer does not require you to ship an item but you are still receiving shipping reminders, please contact or support team so we can review your return details.