Are you using the same phone number you used when placing your order?
Make sure you're using the same phone number associated with your retailer order. This helps us verify your account and protect your information.
Access to SMS messages is required to receive the verification code needed to complete phone verification.
Is your verification code incorrect or expired?
Check that the code you entered is correct and has not expired. If needed, request a new code and try again.
Is your phone's fraud-blocking feature preventing SMS delivery?
Some phone providers or security features may block verification messages.
Check out our article on How to turn off fraud blocking for SMS messages for more information.
Still need help?
If you're still unable to complete phone verification, please use our contact form and out support team will be happy to assist.