To use a Reshop-powered return experience, you need to meet the following requirements:
Age requirement:
You must be at least 18 years old.
Contact information:
You must provide a valid and verifiable email address and phone number. This helps us communicate important updates about your return and refund.
Address:
You may need to provide a valid address to support return verification and processing.
Backup payment method:
You must provide a valid debit or credit card as a backup payment method. This helps ensure your return can be completed as expected if a refund reversal is required.