Shipped your item already?
Tracking information can take 24-48 hours to update.
If it has been more than 48 hours since you shipped your item and tracking still isn't available, contact our support team and we'll help review your return status.
Can't ship your return by the due date?
You may be able to extend your shipping deadline. Learn how to request an extension.
Need help? We're here for you
Our support team can help with questions about your Reshop-powered return experience, refund status, and troubleshooting issues.
1️⃣ Start with our Help Center
Before contacting us, check out our Help Center for answers to common questions. You may find a quick solution.
2️⃣ Still need assistance? Reach out
Complete our contact form and select the reason that best matches your enquiry.
The more details you provide, the faster we can help review your request.