At Reshop, we love helping shoppers get what they want, when they want it. Unfortunately, there are instances where we aren’t able to approve a Reshop refund request. We assess eligibility each time you attempt a return, so you can always try again in the future!
Some common reasons we may be unable to approve a refund request include:
- Items in your request may be ineligible
- You have not shipped items back on time
- You have outstanding payments due to Reshop
- Your card on file with us is expired or invalid
Even if your Reshop refund is not approved, you can still return your item(s), as long as they fall within the retailer's return policy. If you do, you will work with the retailer directly for your refund.