Reshop offers multiple ways to receive your refund quickly.
When you choose Reshop for your return, you can select the refund method that works best for you. The available options may vary depending on the retailer and your specific return.
Refund to your original payment method
Get your funds back on the same card you used at checkout—just like a traditional refund.
How it works:
- Your refund is processed instantly through the retailer
- Funds typically appear on your card within 3-5 business days (depending on your bank)
- You'll need to provide a backup payment method in case you don't ship your items
Best for: Customers who want a familiar refund experience with no extra steps to access their funds.
Reshop Card
Receive your refund instantly on a Reshop Visa Prepaid Card.
How it works:
- Your refund is available immediately
- Use your Reshop Card anywhere Visa debit cards are accepted
- View your card details and balance anytime in the Reshop app
- Transfer funds to your bank account if you prefer
Best for: Customers who want instant access to their funds and maximum flexibility.
Debit or credit card
Send your refund directly to any debit or credit card you choose.
How it works:
- Transfer your refund to a card of your choice
- Debit cards typically receive funds within 30 minutes
- Credit cards may take up to 3 business days
- You'll need to provide a backup payment method in case you don't ship your items
Best for: Customers who want their refund on a specific card they use regularly.
Bank account
Transfer your refund directly to your bank account.
How it works:
- Your refund is sent straight to your linked bank account
- Funds are usually available in about 1 business day
- You'll need to provide a backup payment method in case you don't ship your items
Best for: Customers who prefer to keep their funds in their primary bank account.
Quick comparison
| Refund Method | Speed | Backup Payment Required? |
|---|---|---|
| Original payment method | 3-5 business days | Yes |
| Reshop Card | Instant | Yes |
| Debit card | ~30 minutes | Yes |
| Credit card | Up to 3 business days | Yes |
| Bank account | ~1 business day | Yes |
Why do I need a backup payment method?
A backup payment method protects both you and the retailer. If you don't ship your items within 7 days or if your return doesn't meet the retailer's return policy, Reshop will charge your backup payment method to reverse the refund. This allows us to give you your funds upfront while ensuring the return process is completed.
Learn more about backup payment methods
Questions about which option is right for you? Contact our support team - we're happy to help!
Reshop Visa® Prepaid Card is valid only in the U.S. Limited Use. The Reshop Card is issued by Pathward® N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. The Reshop Card is powered by Marqeta. The Card can be used online or in stores everywhere contactless Visa debit cards are accepted. No cash access.
Reshop Visa® General Purpose Prepaid Card (the “Reshop Reloadable Card”) is issued by Pathward® N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Limited Use. Card can be used online and in stores everywhere contactless Visa debit cards are accepted. No Cash Access.