Changed your mind about returning everything? You can keep some items and adjust your return.
How It Works
- Tell us which items you want to keep.
- We update your return to include only the items being returned.
- Refund updates automatically for returned items.
- We charge your backup payment method for the items you’re keeping.
Example: Ordered 2 shoes, return both. Decide to keep the black pair? Tell us, we adjust the return for the white pair, update your refund, and charge your backup payment method for the black pair.
Important Notes
- Your shipping label stays the same.
- Retailer sees the updated return automatically.
How to Request
Contact our Customer Service team.
Include: items you’re keeping, items you’re returning, and your refund ID.