If you're having trouble adding your backup payment method, check the following:
Verify your card details
Make sure you've entered the correct card number, expiry date, and CVV (Card Verification Value). Double-check that all details are entered correctly.
Check your card expiry date
Make sure your card is not due to expire soon. If your card is close to expiring, you may need to use a different valid debit or credit card.
Still need help?
If you're still unable to add your backup payment method, please contact our support team. We're happy to help.