Are you using the same phone number you used when initially placing your order with the retailer?
Make sure you're using the same phone number associated with your order.
Access to messages is necessary to receive the verification code required to proceed with the verification process.
Is the verification code incorrect or expired?
Verify that the code you entered is accurate and hasn't expired. If needed, you can request a new one.
Is your phone's fraud-blocking feature blocking your messages?
Check out our article on How to turn off fraud blocking for SMS messages for more information.
Still need help?
If you're still encountering issues, please use our contact form for further assistance.
We're here to make sure you can complete your email verification process smoothly. If you have any more questions or need assistance, don't hesitate to reach out.